Cancellation and Refund Policy:

 

  • Policy

 

  • Order cancellation request should be initiated at least 48 Hr before delivery timeline.
  • Cancellation charge of 5% the order value will be applicable, in case of cancellation. Bank Charges (up to 5% of Order value) shall be deducted.
  • In all matters concerning Cancellation and refund Mereaka.com shall have the deciding hand.
  • Mereaka.com reserves all rights to amend its Cancellation Policy from time to time.
  • Pls note same day delivery is processed immediately so we cannot help you out in cancellation of the same day delivery orders.
  • Personalized, perishable and specially customized Orders cannot be cancelled.

 

 

  • Process

 

  • For cancellation please send mail with Subject: " Cancellation Request" and send to support@Gozocake.com
  • Mail shall contain Order ID, cancellation reason, contact No, Remarks etc.
  • You can also contact us at our help line No.
  • Pls make a note of your Reference request No.
  • You can expect to receive the refund within four weeks from date of cancellation request booking. We will notify you via email with the details of your refund. The refund will be made to the same payment option(s) originally used to pay for the order.
  • Kindly note that any discounted or exempted amount cannot be claimed for refund.

 

  • Refund shall be made under following conditions:

 

  • Order was cancelled (as per the above policy).
  • Order was not delivered to the recipient.( This does not include the case of non delivery due recipient unavailability or incorrect address)
  • If there is any complain regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
  • If due to any unavoidable circumstance (like due to shortage in supply) at that particular moment and delivery commitment be fulfilled within the specified time, the customer will be informed and will be given refund as per the policy.

About us

We are an aggregator, offering large vriety of products from our Home Bakers. We are passionate to make a difference in this space by offering home baked delicious cakes

For more details about us or to connect with us pls contact us on the below links.

Phone: +91 97111 98010
Email: info@Gozocakes.com

21, C Block TOT, Sector 62  
Noida, U.P, India 201301

Powered by Gozocakes.

Back to Top